What is Operations Management?
Operations management is pretty similar to production management, but is the day-to-day running of the business, ensuring operations and production within the business are carried out efficiently and smoothly. This also includes handling administrative, factory-level, and service management.
The focus point of your operations management is the customer. If the customer is satisfied, then you’re heading in the right direction.
However, how you handle your resources is also the function of operations management, since you want to be improving customer satisfaction with the least amount of wastage with the maximum utilization of resources.
But what are